Terms of service

Effective Date: May 1, 2026

Store Name: Moppilo

Welcome to Moppilo. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Order Processing & Handling

Handling Time: All orders are processed within 1 to 2 business days (excluding weekends and holidays). You will receive a notification once your order has been dispatched.

Shipping Time: Once dispatched, our standard shipping time is 3 to 5 business days. Please note that estimated delivery dates are subject to carrier delays beyond our control.

2. Returns & Refunds

30-Day Return Policy: Your satisfaction is our priority. You have 30 days from the date of delivery to request a return for any item that does not meet your expectations.

Return Conditions: Items must be returned in their original packaging, unused, and in the same condition as received.

Refund Processing: Once we receive and inspect your returned item, your refund will be processed within 1 business day. The credit will automatically be applied to your original method of payment.

3. Product Representations

At Moppilo, we strive to display our products as accurately as possible. However, please note that as many of our items feature natural or handcrafted details, slight variations in texture, color, and finish are natural characteristics of the production process and should not be considered defects.

4. Intellectual Property

All content included on this site, such as text, graphics, logos, and images, is the property of Moppilo and is protected by international copyright laws. Use of our images without explicit permission is strictly prohibited.

5. Limitation of Liability

Moppilo shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

6. Contact Information

If you have any questions or concerns regarding these Terms of Service, please reach out to us at:

Address: 719 Gotham Pkwy, Carlstadt, NJ 07072, United States

Email: contact@moppilo.com

Phone: (201) 205-2531

Business Hours: Monday–Friday, 9:00 AM – 5:00 PM ET

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